FAQ Frequently Asked Questions : J-Concierge

FAQ Frequently Asked Questions : J-Concierge

FAQ Frequently Asked Questions : J-Concierge


Q. What is the maximum portion of the request?

The maximum portion of the request at one time is up to 3 pages in the A4 document. For times of request, it is indefinite as long as it stays in the common sense.

Q. Do you accept questions weekends and holidays? Please tell me when do you accept questions.

Questions are accepted 24 hours 365 days.

24hours

Q. How long does it take to receive the answer? There’s no meaning of receiving an answer after taking long time.

The answer will be delivered from 24-72 hours after the question is accepted.
You can order the additional express service. (USD 39.99 to be charged later, and receive the answer within 24 hours. )

Q. Is it possible to use Monthly Use Plan only for a single month? such as during the trip to Japan or the final month of studying in Japan?

Yes, you can use it only for a month.
Please use according to your condition.

you can use

Q. How about the translation of the whole book written in Japanese?
I would like the translation of the whole book or certain volume of translation of Japanese, is it possible?

Yes, you can order a huge volume as well.
Please contact us from the contact page in case of ordering a huge amount since this is to be arranged separately under specific quotations.

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